Will call was a nightmare last night. No fault of the employees at all, they were hustling.
One suggestion is to give a printed ticket option. half of the crowd in line was older tech fans that couldn’t download their tickets. My dad always has this issue and it’s super frustrating to that generation. Trust me, I realize it should be easy, but they never remember how to do it.
Anyhow, the guy helping my dad, printed out the rest of the season for him. He mentioned that he really wishes they gave a printed option bc it would cut the line in half.
This doesn’t even address the rest of the issues about gettting into the stadium. It was a mess last night.
One suggestion is to give a printed ticket option. half of the crowd in line was older tech fans that couldn’t download their tickets. My dad always has this issue and it’s super frustrating to that generation. Trust me, I realize it should be easy, but they never remember how to do it.
Anyhow, the guy helping my dad, printed out the rest of the season for him. He mentioned that he really wishes they gave a printed option bc it would cut the line in half.
This doesn’t even address the rest of the issues about gettting into the stadium. It was a mess last night.
